Mantra on Mary Brisbane 4 stars

Customer review rating (ALL Rating) 3.9/5 942 reviews

Best price
guarantee
Mantra on Mary Brisbane - Image 1
Mantra on Mary Brisbane - Image 2
Mantra on Mary Brisbane - Image 3
Mantra on Mary Brisbane - Image 4
70 Mary Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • Convenient access to all of the great things Brisbane has to offer

  • Spacious, self-contained apartments offering Wi-Fi in every room

  • Experience our well-equipped gym, or find rejuvenation in our heated lap pool's serene water

  • Revel in stunning views of Brisbane's cityscape, providing a captivating backdrop to your stay

  • Enjoy a night of good food and relaxing with family and friends at hotel's BBQ area

Our accommodation(s)

Hotel location

Mantra on Mary Brisbane

70 Mary Street
4000 BRISBANE
Australia

GPS:-27.472089, 153.026861

Telephone
Fax +61 7 3102 5194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

The pool is located on level 3 and is open from 6:00am until 10:00pm. The pool is accessible through the gym. For the safety of our guests, please note that no glass is permitted around pool areas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  942 reviews

TripAdvisor Rating  3.5/5  1,814 reviews

Liked being in the heart of the city

Customer review rating 4.5/5

Hannah Business - Confirmed reviews ALL

Was abit scared being so high. Room was lovely though. Bath tub was deep. Liked having a washing machine and dryer in the room as well.

Disgusting

Customer review rating 1.5/5

Lindsay Couples - Confirmed reviews ALL

The room hard disgustingly dirty carpets with many stains .. lack of bed in 2nd bedroom, only one bedside table .. walls desperately need painting. This room needs to be removed fron the Mantra list as it has bought disrepute to the Mantra and Accor brand. We are now considering not booking Accor again noting the majority of accommodation I have booked for over 20 years has been with Accor. I am extremely disappointed.

Dear LINDSAY C., Thank you for taking the time to share your feedback with us regarding your recent stay at Mantra on Mary. We genuinely appreciate your insights, as they help us improve our services and facilities for all our guests. Your comments regarding the cleanliness of the room, including the carpets and walls, have been duly noted, and we have taken immediate action to address these issues with our housekeeping and maintenance teams. Our goal is to ensure that every guest enjoys a comfortable and enjoyable stay with us, and we apologize for falling short of this standard during your visit. As a gesture of our commitment to your satisfaction, we would like to offer you a complimentary night for future use at Mantra on Mary. We hope this will provide you with the opportunity to experience our improved accommodations and services firsthand. We apologize for any confusion regarding the layout and amenities of the second bedroom, which is intended as a study room or luggage storage area rather than a conventional bedroom. We understand that this may not have met your expectations, and we regret any inconvenience this may have caused you during your stay. We value your feedback and your loyalty to the Accor brand over the past 20 years. We sincerely hope that you will give us another chance to exceed your expectations and provide you with the exceptional stay that you deserve. Thank you once again for bringing these matters to my attention, and we look forward to welcoming you back to Mantra on Mary in the near future. Kind Regards, Travis Barnes Front Office Supervisor

Shocking

Customer review rating 0.5/5

Rob R. Business - Confirmed reviews ALL

Toilet had not been flushed on arrival Tv didn't work

AWSOME

Customer review rating 4.5/5

Grant W. Couples - Confirmed reviews ALL

There was a bad smell in the hallways we noticed.. room 1901. Hard pillows.

Dear Jodie w., Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your overall experience at Mantra on Mary, scoring us a fantastic 9 out of 10! We sincerely apologize for any inconvenience caused by the unpleasant smell in the hallways and the discomfort you experienced with the pillows in room 1901. Maintaining a pleasant environment for our guests is of utmost importance to us, and we will address these issues promptly to ensure they do not recur. Your comments are invaluable to us as they help us identify areas for improvement. We appreciate your patronage and hope to welcome you back for an even better stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Sincerely, Andrew Kataeff Relief GM

Extremely practical

Customer review rating 4.5/5

Jim E. Couples - Confirmed reviews ALL

Well equipped hotel/apartment. Nice location. Friendly, responsive, professional staff...especially Aamira and Georgia on the front desk.

Dear James E., Thank you so much for your kind words and for taking the time to recognize our staff, particularly Aamira and Georgia! We're thrilled to hear that you found our hotel/apartment well-equipped and enjoyed our convenient location. Providing excellent service is at the heart of what we do, and it's wonderful to know that our team members went above and beyond to make your stay memorable. We'll be sure to pass along your compliments to Aamira and Georgia—they'll be delighted to hear that they made a positive impact on your experience. We look forward to welcoming you back to Mantra on Mary in the future! Kind Regards Andrew Kataeff Relief Gm

In partnership with TripAdvisor

Other web-users rate our hotel

  • 378 reviews 8.8/10 Location
  • 661 reviews 5.2/10 Room
  • 354 reviews 8.1/10 Service
  • 21 reviews 4.5/10 WiFi
  • 300 reviews 2.7/10 Cleanliness
  • 270 reviews 5.2/10 Comfort
  • 214 reviews 2.6/10 Amenities
  • 141 reviews 2.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Brisbane

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.